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Below is a list of of local community and voluntary sector initiatives supporting the local community including the vulnerable and elderly at this time. 

If you have information about other community support initiatives in the Antrim and Newtownabbey Borough, please let us know at the email below and we will ensure it is updated here.
E. covid-19communityresponse@antrimandnewtownabbey.gov.uk 

Download our Support Services and Open Businesses Leaflet here

Support Service
Contact Details

COVID-19 Community Helpline

You can now access a free Advice NI helpline for information & advice, available 9AM-5PM, 7 days a week.

T. 0808 802 0020
E. covid19@adviceni.net
Text ACTION to 81025

Age N.I. Advice and Advocacy Service

Providing free confidential advice and support for older people, their family and carers on welfare benefits, community care, residential and nursing care, housing and health.

T. 0808 808 7575
E. advice@ageni.org
W. ageni.org/advice 

Open from 8 am to 7.00 pm 7 days a week.

Community Advice Antrim & Newtownabbey

Antrim Office: Farranshane House, 1 Ballygore Road, Antrim BT41 2RN
Newtownabbey Office: Dunanney Centre, Rathmullan Drive, Newtownabbey, BT37 9DQ

T. 0289590 6505
W. communityadvicean.co.uk

Newtownabbey Food Bank

c/o Carnmoney Church, 258 Carnmoney Road, Newtownabbey, BT36 6JZ,

T. 0758 117 9604

Antrim Foodbank

c/o Oasis Antrim, 10d High Street,  Antrim BT41 4AN

For opening times and referrals details contact T. 0751 581 3374.

Good Morning Newtownabbey

A free telephone service for older and vulnerable people within the community that offers advice and support to reduce isolation.
T.  028 9086 6385

Good Morning Antrim

A free telephone service for older and vulnerable people within the community that offers advice and support to reduce isolation.
T. 028 9446 4619

Good Morning Crumlin & Glenavy

A free telephone service for older and vulnerable people within the community that offers advice and support to reduce isolation.
T. 028 9407 0356

Together for Ballyclare

A community based support service to support older and vulnerable people in Ballyclare, Doagh, Kilbride, Burnside, Cogry, Ballyrobert, Ballynure, Ballyeaston.

T. 079 0766 5885

Antrim and Newtownabbey Street Pastors

T. 075 4393 7436
W. newtownabbeystreetpastors.org

COVID-19 Response Telephone and Alert Service 

For those feeling vulnerable and isolated.

T. 028 9446 4619

Northern Ireland Benefit Enquiry Line

Provides advice and information on Attendance Allowance, Disability Living Allowance, Carer's Allowance and Carer's Credit.

T.  0800 232 1271

Open Monday, Tuesday, Wednesday and Friday 9.00 am to 5.00 pm and Thursday 10.00 am to 5.00 pm

BEDA (Ballycraigy Environmental Development Association)

Offering  hot meals and provision of groceries for older and vulnerable people in the Ballycraigy area of Antrim town. 

For further information or to request support for an older client please contact –  0792 245 3548 / 0778 463 3043

Crumlin Community Hub

A range of services for those self-isolating including: Picking Up Shopping; Posting Mail; Urgent Supplies; Collecting Prescriptions/Medication; A Friendly Phone Call. T
The elderly will be given priority.

Text or Call: 028 9620 8284 / 0748 431 2120 
E: info@asafeplacetobeme.co.uk

Women's Aid (Antrim, Ballyclare, Carrickfergus, Larne & Newtownabbey) 

Infornmation, support and advice.

Floating Support T. 078 5196 6517 / 078 4120 4540
Community Resettlement T. 078 2140 2024
Domestic Abuse Helplines T. 0282 563 2136 / 0808 802 1414


Ballyclare RFC COVID-19 Support


Supporting the vulnerable, elderly and those self isolating. Services include: Shopping; Collection of Prescriptions/Medication; Cutting Grass; Walking Dogs; Help with setting up electronics etc.

Bob Beckworth T. 0782 584 7012
Ricky Lutton T. 0789 492 0026
Robin Byers E. RobinByers@btinternet.com

Community Advice Antrim & Newtownabbey (CAAN)

Offering an enhanced telephone advice service.

T. 028 9590 6505

Links Counselling Service

Here to help if you are feeling anxious, low in mood or suffering mild to moderate mental health difficulties.

T. 028 3834 2825
W. linkscounselling.com/news

Together for Templepatrick

Dedicated team of volunteers to support the elderly and vulnerable in Templepatrick.

Services include:

  • Phone Calls to check everything is ok

  • Supply of some essential provisions

  • Connection with local foodbanks

  • Collection of prescriptions

  • Shopping

T. 079 3309 4952 (10am to 6pm or leave a message)

Ulster Bank NI (RBS Goup)

Ulster Bank NI (RBS Group) has a range of support measures for customers, colleagues and charities in place. 

Click here for more information.

Queen's Park Women's Group 

Delivering food packs to Queen's Park and Glenvarna estate

T. 02895439117 or 07881100574
E. queensparkwomensgroup@hotmail.co.uk 

Macmillan Benefits Service Northern Ireland

Assisting cancer patients and their families with financial and practical support. 
T. 0300 1233 233
E. info@macmillanbenefitsservice.co.uk

Open from Monday to Friday, 9am-12.30pm and 1pm-4pm

Click here for more information

Northern Health & Social Care Trust - Health and Wellbeing Team

Directory of services and contact details to help improve mental health & emotional wellbeing 

Click here to download

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