How do I book a fitness suite session?
If you are a member click here to access your online booking account.
I am an existing member but I have forgotten my username and/or password to my online booking account?
Your username is the email address that is registered to your membership account. If you have forgotten your password, please click the password reset link and follow the instructions to reset your password. Alternatively, click here.
I have just signed up online or I have never had an online booking account?
Follow the link to set-up an online booking account. Note you must use the email address that you have registered your membership with. Your membership number will be in your confirmation email.
If you are an existing member, you should have received an email for us recently. At the top of the email you will be able to see your membership number. You will need this number to register your online booking account. Click here to setup your account.
When can I can book a gym session?
Booking online opens at 6am, 7 days in advance of the class or booking slot.
How do I access the centre?
There will be strict access control in place across all centres, this is to ensure the safety of staff and customers alike. Access for members can be gained using their membership card which can be either the plastic version or the digital version available on the Council App. Please be aware that without a booking for the fitness suite or a fitness class, the membership card will not give access and you will be asked to leave the centre. When accessing the swimming pool or fitness suite, you can arrive on the time of your booking or after.
If you are a pay as you go user, your online booking will generate a receipt containing a barcode. This barcode can be used either printed or in a digital format to gain access to the centre.
Are showers and changing facilities available?
Showering and changing facilities (including lockers) remain closed with designated toilet provision available at all centres. Please come changed for your session and leave swiftly after it is complete.
Swimming: Pool side showers are available for post swim rinse. Fully sanitised changing cubicles are also available which have baby changing facilities.
Is the spa open at the leisure centres?
All health suites remain closed.