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Antrim and Newtownabbey Borough Council Logo

17/11/2022

New Planning Portal

Over the past year, Antrim and Newtownabbey have been working in collaboration with The Department for Infrastructure and 10 out of the 11 Councils in Northern Ireland to develop and configure a new Planning Portal.  This is the largest joint IT project between central and local government to date in Northern Ireland and will see benefits for all users as we align the planning process with this digital age.

Key benefits include:

  • Ability to submit planning applications and comments online as well as requests for Regional Property Certificates
  • Ability to view and track live applications online;
  • Better user experience from an intuitive modern interface, making it easier for users to engage with the planning process
  • Streamlining of internal processes to allow more efficient planning processing

To facilitate the switchover to the new portal, the current system will stop this Friday, 18 November to allow all current data to be extracted. Thereafter there will remain a period of read only access until the new portal goes live in December 2022. Arrangements have been put in place to try to deal with business as usual until the new portal is fully functioning in December 2022. 

New applications can be submitted during this this period and they will be checked offline and uploaded to the new system in December. In addition online comments or tracking applications will not be possible during the transition period.  Instead customers can submit their comments to the Council’s Planning Department via planning@antrimandnewtownabbey.gov.uk or by post.

Mayor of Antrim and Newtownabbey, Alderman Stephen Ross commented;

“Antrim and Newtownabbey Borough Council welcome the introduction of a new planning portal for the Borough. This will allow a better, efficient and functioning electronic planning system for our customers. As the new planning portal comes forward, we have been working to ensure all current applications submitted have been progressed onto the current system before closure. Once the new system goes live, applications and correspondence will become available on the new portal. We will ensure all necessary time periods for consideration of all information in relation to planning applications is taken into consideration.

If anyone has any queries regarding this process, please do not hesitate to contact our planning team. Information will also be made available on our website."