Language line is a service that is available at all Council facilities when communicating with Customers Face to Face. It helps to allow communication with those who are non- English speakers or have limited English. This telephone interpreting service enables communication in over 240 languages between the officer and resident.
We also have a Video Interpreting Service which is available at Antrim Civic Centre and Mossley Mill as required, where Customer Support Assistants can use an iPad to directly access the language (including BSL) required to communicate with those who are non- English speakers or are deaf.