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Surveys and Consultations

We are committed to continually reviewing and improving our services to customers. To inform how do this we will regularly ask our customers and residents to tell us how we are doing and give us their thoughts on how we can improve the services we provide.

 
More Consultations

Corporate Plan 2019-2030 Consultation

This draft Plan builds upon the work of the Council over the last four years and maintains our commitment to become a progressive, smart and prosperous Borough. We will continue to be inspired and driven by the ambition of our people to make this a reality. The Plan highlights our commitment to provide high quality, efficient and effective public services.

The Council’s ambitions reflect our responsibilities to provide resilient and reliable leadership, to improve our environment and encourage and support economic growth and prosperity. We want to engage and empower local communities, improve the lifestyles of our residents and use new and innovative ways of connecting with people to ensure we are making a positive difference in the Borough. These ambitions are underpinned by a culture of high performance and by ensuring the highest standard of governance.

The draft Plan is supported by a portfolio of strategies and actions which will be reviewed every year to track our success and respond to emerging opportunities and challenges.

We acknowledge that a number of objectives can only be delivered through effective partnership working with other organisations and the community. We see Community Planning as the best way of achieving this and we are therefore committed to working with our partners to streamline service delivery and share resources.

As a Council we want to ensure we are doing all that we can to provide a Borough that we can all be proud of and services that rank with the very best. 

Hard copies and alternative formats are available by contacting the performance improvement team.

How can you help?

Please visit our Consultation Page, review the documents and complete the questionnaire. The consultation will close on 25 April 2019.

Corporate Improvement Plan Consultation

Antrim and Newtownabbey Borough Council is seeking your views on the Corporate Improvement Plan 2019-20 (Draft for consultation)

We have identified seven areas for improvement and the Plan confirms our commitment to making a difference to services and outcomes for the people within our Borough.

It has been aligned with the Community Plan and the draft Corporate Plan 2019-2030 to ensure the Borough of Antrim and Newtownabbey is

‘A Progressive, Smart and Prosperous Borough. Inspired by our People; Driven by Ambition.’

 

In addition, the Plan includes a range of self-imposed indicators and standards to reflect all 18 Council services. 

A self-assessment report will be published by 30 September 2020, setting out how we performed.

Hard copies and alternative formats are available by contacting the performance improvement team.

How can you help?

Please visit our Consulation Page, review the documents and complete the questionnaire. The consultation will close on 25 April 2019.

Useful Contacts

James Porter

Performance Improvement Officer

Tel: 028 9034 0088

Email James

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