No, the service is free of charge. However if your collection will take more than 15 minutes to complete, e.g. due to quantity, location and accessibility of the items, there may be a charge for collection, subject to assessment.
Please ensure that your items are presented neatly and bundled where possible, to keep the likelihood of the charge being applied to a minimum. If payment is required, the items will be assessed, and then you will be contacted for payment prior to the collection being rescheduled.