Antrim and Newtownabbey Crematorium

FAQs

• Location

  Address:

  Antrim and Newtownabbey Crematorium
  582 Doagh Road
  Newtownabbey, BT36 5BU

  It is located just off the A8 from Sandyknowes Roundabout (M2) to Larne, directly opposite Ballyearl Arts and Leisure Centre on the Doagh Road, Newtownabbey.

• Opening Hours

  Monday - Friday 9am - 4pm

  We believe that providing a respectful and relaxed service is essential and we don’t want families to feel rushed, therefore we will offer a 45 minute service hourly from 10am to 3pm.

• Capacity

  The Ceremony Room seats 176 people, with overflow space available in the lobby and under the Porte-Cochere.

• Music, Tributes, Streaming and Keepsakes

  The ceremony room has media facilities such as music, streaming and visual tributes. Every life story is unique, your Funeral Director will work with our supplier Obitus to help families make the most of every picture, every video and every song so that each funeral service is as special and personal as can be.

  You can select up to a maximum of four songs and a single photo, which are included in the cremation fee. Prices for additional services are provided in the price list which can be viewed here, 'Crematorium Charges.'

• Arranging a Cremation

  We understand how difficult it can be when you lose a loved one.  That’s why our caring and professional team is dedicated to helping and supporting you when you say goodbye.

  Most funerals are arranged through a funeral director. The Citizens Advice Website recommends you find one who belongs to a professional association, such as the National Association of Funeral Directors (NAFD), or the Society of Allied and Independent Funeral Directors (SAIF)

  If you need any advice, guidance or have any enquiries please give us a call at 028 9034 0101, or email us at crematorium@antrimandnewtownabbey.gov.uk

  There are many organisations offering support and guidance during and after bereavement, including these below;

  Bereaved Network NI

  Cruse Bereavement support

  Child Bereavement UK

  Sands

  The Good Grief Trust

  Funeral Choice

  Good Funeral Guide

  National Bereavement Alliance

• Cremation Charges

  View the Cremation Charges (pdf download) 

• Parking & Facilities

  Sufficient car parking is provided to accommodate funeral services as well as visitors to the Memorial Garden. There are 107 parking spaces on site:

  • 94 standard spaces,
  • nine accessible spaces,
  • two funeral cortège spaces and,
  • two funeral officiant spaces.

  There are two double EV charging points.

  Toilets are available during normal opening hours including accessible toilets and baby changing facilities. A Changing Place facility is accessible with a Radar Key.

• Resident Status

  A person may claim resident status by providing proof of residency in Antrim and Newtownabbey Borough in the preceding seven years.

  Proof of residency requires the presentation of official original documents (not photocopies) that confirm an applicant’s address in the Borough, dated within the last seven years and may include:

  • Driver’s licence
  • Ultility bill
  • Bank/Post Office/Buulding Society Statement
  • Credit/Debit card statement
  • Mortgage statement
  • Rates bill

  * Resident status will be established for former residents who had no choice but to relocate outside the borough for reasons beyond their control, related to their care, following receipt of confirmation from a suitable care provider.

  Anyone who is unable to provide proof of residency will be charged as non-Residents.

  The Council reserves the right to check any addresses using the Land & Property Services search facility to determine if the address is within the Council boundary.

  Definition of Resident - a person who has permanently resided in the Borough of Antrim and Newtownabbey in the preceding seven years.

  Definition of a Non-Resident – a person who has not permanently resided in the Borough of Antrim and Newtownabbey in the preceding seven years.

Contact Us

For cremation booking queries or issues with making a booking via the Plotbox portal:

Bereavement Services
T. 028 90 340109 or 028 90 340116
E. crembookings@antrimandnewtownabbey.gov.uk
 

For music, streaming and visual tributes via the Obitus portal:

Obitus Website
T. 03333 447 440
 

For general crematorium enquiries:

T. 028 90 340101
E. crematorium@antrimandnewtownabbey.gov.uk
Opening hours: 9.00 am to 4.00 pm – Monday to Friday.

Information for Funeral Directors

Below is a list of downloadable pdf forms for Funeral Directors.