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Part 12 of the Local Government Act (NI) 2014 sets out a General Duty of Improvement in that, “a Council must make arrangements to secure continuous improvement in the exercise of its functions”. A Council will be required to have regard in particular to improvement in the exercise of its function in terms of: strategic effectiveness; service quality; service availability; fairness; sustainability; efficiency; and innovation. The legislation also sets out that for each financial year, a Council must set itself and work to achieve ‘improvement objectives’ relating to the areas outlined above.

Our Vision

The Corporate Plan sets out the Council’s Vision for the Borough and identifies what we need to do between now and 2030 to achieve this: A progressive, smart and prosperous place. Inspired by our people. Driven by ambition.


A Council must publish information annually as to its performance in achieving its improvement objectives and those performance indicators and standards set by the Department and the Council itself. These assessments and improvement plans will be subject to audit by Local Government Auditor who must produce an Annual Improvement Report for each financial year for the Council.

Recovery Plan 2021-23

In response to the pandemic, the Council has produced a Corporate Recovery Plan 2021-23 which was approved in August 2021. This serves to ensure the recovery of our services and meeting the requirements of our statutory duties.  The council will measure and monitor the performance of the corporate indicators as set out in the Recovery Plan.

Corporate Recovery & Improvement Plan 2022-23

The Council has published its Corporate Recovery & Improvement Plan 2022-23 (draft for consultation), and is seeking your views.

The Plan sets outs four Performance Improvement targets for 2022-23, alongside a range of Corporate Performance Indicators.

You will have the opportunity to provide your feedback on the draft plan until 30 May 2022 when the consultation period ends.

The Corporate Recovery & Improvement Plan 2022-23 is also available in a range of formats upon request, or by contacting Ellen Boyd on T.  028 94 463113 Ext 31020 or E. ellen.boyd@antrimandnewtownabbey.gov.uk


Useful Documents


As a Council we welcome your feedback and are interested in how we can improve the services we provide. If you have any suggestions, please fill in the comment box below.

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