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Part 12 of the Local Government Act (NI) 2014 sets out a General Duty of Improvement in that, “a Council must make arrangements to secure continuous improvement in the exercise of its functions”. A Council will be required to have regard in particular to improvement in the exercise of its function in terms of: strategic effectiveness; service quality; service availability; fairness; sustainability; efficiency; and innovation. The legislation also sets out that for each financial year, a Council must set itself and work to achieve ‘improvement objectives’ relating to the areas outlined above.

Our Vision

The Corporate Plan sets out the Council’s Vision for the Borough and identifies what we need to do between now and 2030 to achieve this: A progressive, smart and prosperous place. Inspired by our people. Driven by ambition.


A Council must publish information annually as to its performance in achieving its improvement objectives and those performance indicators and standards set by the Department and the Council itself. These assessments and improvement plans will be subject to audit by Local Government Auditor who must produce an Annual Improvement Report for each financial year for the Council.

Corporate Performance & Improvement Plan 2023-24

The Council approved the Corporate Performance & Improvement Plan 2023-24 on 26 June 2023.

The Plan sets outs six Performance Improvement Targets for 2023-24, alongside a range of Corporate Performance Indicators and Statutory Performance Targets.

Performance against these targets and indicators will be reported quarterly to the relevant Committees and Working Groups, Policy & Governance and Audit & Risk Committees.  An annual Self-Assessment Report of Performance for 2023-24 will be reported to the Policy of Governance Audit & Risk Committees and Council by the 30 September.

Useful Documents

Annual Reports


As a Council we welcome your feedback and are interested in how we can improve the services we provide. If you have any suggestions, please fill in the comment box below.

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