Performance
Part 12 of the Local Government Act (NI) 2014 sets out a General Duty of Improvement in that, “a Council must make arrangements to secure continuous improvement in the exercise of its functions”. A Council will be required to have regard in particular to improvement in the exercise of its function in terms of: strategic effectiveness; service quality; service availability; fairness; sustainability; efficiency; and innovation. The legislation also sets out that for each financial year, a Council must set itself and work to achieve ‘improvement objectives’ relating to the areas outlined above.
Our Vision
The Corporate Plan sets out the Council’s Vision for the Borough and identifies what we need to do between now and 2030 to achieve this: To be an ambitious Council which enables our communities towards and inclusive, prosperous and sustainable future.
Publication
A Council must publish information annually as to its performance in achieving its improvement objectives and those performance indicators and standards set by the Department and the Council itself. These assessments and improvement plans will be subject to audit by Local Government Auditor who must produce an Annual Improvement Report for each financial year for the Council.
Corporate Performance & Improvement Plan 2025/26
We are delighted to present our draft Corporate Performance and Improvement Plan for the year 2025/26, outlining our steadfast commitments to the wellbeing of our residents, protecting our environment, the prosperity of the Borough and the seamless delivery of our services.
In pursuit of delivering exceptional services to our residents, and enhancing their quality of life, we have identified six Guiding Principles on which we will focus to provide improvement this year. These Guiding Principles are:
- Improve the Health & Wellbeing of our Residents
- Protect our Planet’s Environment
- Provide the Best-in-Class Customer Service Experience
- Improve our Employee Experience
- To encourage Economic Growth within the Borough
- Maintain our Financial Sustainability and ensure we are a Trusted Organisation
The draft Corporate Performance and Improvement Plan 2025/26 continues to be aligned with the Corporate Plan which we have evaluated and revised for the years 2024-30.
Useful Documents
Corporate Plan 2024-30
This plan has been updated for the period 2024-2030 and builds on the work of the Council. It maintains our commitment to become a progressive and prosperous Borough and we will continue to be inspired by and driven by the ambition of our people to makes this a reality.
Our Civic Leaders are the driving force behind the ambitions set out in this Plan. They have agreed aspirational targets that challenge us to make a difference: either by doing things directly ourselves or trying to influence change on a wider scale. Working with our partners and stakeholders we have a very real opportunity to make positive changes
Our vision for 2024-30 is to be an ambitious Council: working towards a prosperous, inclusive, and sustainable Borough.
To view the Corporate Plan 2024-30 please click here
Annual Reports
Feedback
As a Council we welcome your feedback and are interested in how we can improve the services we provide. If you have any suggestions, please fill in the comment box below.
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