Part 12 of the Local Government Act (NI) 2014 sets out a General Duty of Improvement in that, “a Council must make arrangements to secure continuous improvement in the exercise of its functions”. A Council will be required to have regard in particular to improvement in the exercise of its function in terms of: strategic effectiveness; service quality; service availability; fairness; sustainability; efficiency; and innovation. The legislation also sets out that for each financial year, a Council must set itself and work to achieve ‘improvement objectives’ relating to the areas outlined above.
The Corporate Plan sets out the Council’s Vision for the Borough and identifies what we need to do between now and 2030 to achieve this: A prosperous place. Inspired by our people. Driven by ambition.
A Council must publish information annually as to its performance in achieving its improvement objectives and those performance indicators and standards set by the Department and the Council itself. These assessments and improvement plans will be subject to audit by Local Government Audtor who must produce an Annual Improvement Report for each financial year for the Council.
As a Council we welcome your feedback and are interested in how we can improve the services we provide. If you have any suggestions, please fill in the comment box below.
By submitting this form you consent to Antrim and Newtownabbey Council contacting you in relation to this enquiry.
For details on how we use your information please view our GDPR section.
Sign up to hear the latest news and event information from Antrim and Newtownabbey Council.